01
Peak hours and weekends
Automated catalogue help when the team is off, with complex issues queued for human agents.
Omni-channel front office
AI Support
Unified customer care and live-linked sales documentation.
An omni-channel front-office system that pairs automated customer care with sales documents that stay synced to your live catalogue. Customer service, sales and admin work from one source of truth, so automated replies and paperwork are always accurate.
- catalogue-aware answers on web and messaging
- 24/7
- of truth for replies, quotes and contracts
- 1 source
- to deploy
- Ready
A moment with AI Support
A buyer asks, at 23:40 on a Sunday, for the bulk rate on 500 units of SKU-4421. The assistant reads the live catalogue, answers with the current price and offers a formal quote. By Monday morning the quote workbook is in the sales queue, line items already filled from inventory.
The problem it removes
Customer conversations and sales paperwork live in different tools, each with its own copy of the catalogue.
Replies go out with stale prices, quotes are retyped from spreadsheets, and nobody sees the whole picture. The fix is one workspace linked to the inventory everyone already maintains.
01 / 06Capability 1
Catalogue-aware automation
Conversational agents run on the messaging and web channels you choose and check live inventory for product details, pricing and parameters before they answer.
02 / 06Capability 2
Human-in-the-loop routing
Complex conversations move to a human agent's unified inbox the moment intervention is needed, with the full history attached.
03 / 06Capability 3
Live-linked document generation
Sales teams search inventory in the app, add line items, adjust quantities and produce formal quotes or contract workbooks that pull real-time data.
04 / 06Capability 4
Universal inbound forms
Clients complete public-link forms — tax ID, payment preferences, delivery details — without creating accounts; submissions land in internal review dashboards.
05 / 06Capability 5
Unified Pulse dashboard
Leadership sees interaction volumes, chat patterns, quote generation rates and intake form activity in one place.
06 / 06Capability 6
Staged rollout
Pilot automation on specific channels or staging profiles before a full rollout; switch channels on and off per team.
How it works
Sense. Understand. Decide. Act.
- 01SenseCameras, radar, microphones, environmental and access sensors — chosen for the space, not the brochure.
- 02UnderstandVision and speech models run on an edge gateway in the room, so nothing waits for the cloud and nothing leaves it without consent.
- 03DecideScene rules and safety policies turn detections into decisions: escalate, notify, actuate, or stay quiet.
- 04ActLights, locks, motors, doors, screens, speakers and people — through open protocols and one operations console.
Operations
One console. Every event, with its evidence.
Live status, detections with the clip or image that triggered them, who was notified and what happened next. Per room, per car, per gate, per site.
| Channels | Web chat, WhatsApp, Messenger, email; operator inbox for handoff |
|---|---|
| Data | Live catalogue and inventory, pricing rules, product parameters |
| Documents | Quotes and contract workbooks generated from inventory line items; PDF and Excel export |
| Forms | Public-link intake forms with internal review queues |
| Deployment | Cloud; per-channel and per-profile staging |
Integrations
Deployments
Where it goes to work.
02
Multi-item B2B quotes
Quotes built directly from inventory data, no manual transfer from spreadsheets.
03
Post-sale intake
Intake links sent after the sale so finance or admin can review completed forms.
Questions
What clients ask first.
Does the assistant invent prices?
No. Every price and parameter comes from the live catalogue at the moment of the reply; if the data is missing, the conversation is routed to a person.
Can we start with one channel?
Yes. Automation is enabled per channel and per staging profile, so a single channel can run as a pilot before the rest.
Where do the documents live?
Quotes and contract workbooks are generated inside the workspace and exported as PDF or Excel; the line items stay linked to inventory until you freeze them.
NT-01 · AI Support
Tell us about your site. We come back with a design and a written quote.
A floor plan, deck plan, yard layout or garden drawing is the best start. Hardware is sourced from factories Outsource China inspects, and delivered on one contract.
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